The Hospital Sacred Heart of Milot (Hôpital du Sacré-Cœur de Milot, HSCM) is a leading community hospital serving more than 225,000 inhabitants in several municipalities of the department of North Haiti. Founded in 1986, the hospital has 125 beds and provided 65,425 outpatient visits, admitted 7,344 patients, and performed 2,520 surgical procedures in 2015. The hospital employs 378 persons, consisting of medical staff, paramedical staff, and support staff.
In 2015, the hospital depended on external funds for more than 57% of its revenues. The majority of external support, in cash and in kind, is provided by the CRUDEM Foundation. Hospital revenue decreased 1.74% in 2013 and 0.81% in 2014, but in 2015, there was a surplus of 5.24%. The hospital’s financial situation is characterized by a significant reliance on external funds, with domestic revenues accounting for only 43% of total revenues in 2015.
The hospital’s governance and organizational structure are critical components of its operations. HSCM has a governance structure that includes a board of directors, a management team, and a clinical and administrative staff. The hospital’s organizational structure is divided into various departments, including medical, paramedical, and support services. The hospital’s services and departments are designed to provide high-quality care to patients, with a focus on community health and development.
The hospital’s finances are a key area of focus for the business plan. In 2015, the hospital’s revenue was $13,409,370, with a surplus of 5.24%. The hospital’s expenses were $8,000,000, resulting in a net result of $5,409,370. The hospital’s financial situation is characterized by a significant reliance on external funds, with domestic revenues accounting for only 43% of total revenues in 2015.
The hospital’s strategic directions are focused on improving the efficiency and quality of care, reducing dependence on external funds, and increasing revenue. The hospital’s goals include increasing domestic revenues, improving financial management, and enhancing the quality of care. The hospital’s strategies for achieving these goals include implementing cost-saving measures, improving revenue streams, and enhancing the hospital’s organizational culture. The hospital’s business plan provides a roadmap for achieving these goals and improving the hospital’s financial and operational performance.